SUPPORT · SERVICES · PAYMENTS

We’re here when something goes wrong

Use this form for membership, payment, report delivery, or any service issue. For a new Premium Kundali booking, use प्रीमियम रिपोर्ट instead.

SUPPORT TICKET

Tell us what went wrong

Required fields are marked. Optional payment details help us resolve billing issues faster.

HELPFUL ANSWERS

Frequently Asked Questions

Quick answers for the most common support requests.

When will I receive a reply?

We normally respond within one business day. Support hours are Monday–Saturday, 10:00 AM–6:00 PM IST.

My payment was successful but access is not active. What should I do?

Please allow up to 15 minutes, then sign out and back in. If access is still unavailable, send your payment reference and checkout email or mobile number through this form.

How can I track a premium report?

Use the form number provided after submission on the report-status page. Contact support if you cannot find your form number.

What should I include in a support request?

Include the email or mobile number used at checkout, the related service, and any payment, order, or form reference. Please never send card details, CVV, OTP, UPI PIN, or bank passwords.